Last updated: April 30, 2025
Asemli (“we,” “our,” or “us”) operates the Asemli mobile application (“App”) which provides special education support to children with developmental and learning needs through digital learning tools. This Privacy Policy applies to all users of the Asemli app and explains how we collect, use, and protect your data.
This Privacy Policy is intended to help you understand what information we collect, why we collect it, and what we do with it. By using our App, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION AND USE
We collect limited information to provide and improve the Asemli experience. All data is handled responsibly and in accordance with global data protection standards (e.g., GDPR, COPPA).
Purpose of Data Collection:
- To deliver personalized educational content
- To track user progress (e.g., completed lessons or exercises)
- To troubleshoot problems and provide customer support
- To comply with legal obligations
Types of Information Collected:
- User identifier (nickname or student code)
- Educational progress (levels completed, results)
- Device details (model, OS version, language, screen size)
- Technical diagnostics (crash reports, usage patterns)
- Information voluntarily shared via support requests
We do not collect or store sensitive personal information like health records, government IDs, or real names without explicit consent from parents or guardians.
DATA SHARING AND DISCLOSURE
We do not sell, rent, or trade user data. Information may be shared in these limited cases:
- With service providers (e.g., cloud storage) under strict confidentiality agreements
- If required by law or to protect legal rights
- With parental or institutional consent (for therapy centers)
Third-party tools (if used) are clearly listed and comply with data privacy laws.
CHILDREN’S PRIVACY
Asemli is designed for children but operated by institutions or parents. We strictly follow the Children’s Online Privacy Protection Act (COPPA) and other child-specific regulations:
- No personal data is collected from users under 13 (or 16 in the EU) without verified parental or institutional consent.
- Parents/guardians can request to access, modify, or delete their child’s data by contacting us.
SECURITY OF DATA
We use appropriate technical and organizational security measures to protect your data, including:
- Encrypted communication (SSL/TLS)
- Secure server infrastructure with access controls
- Regular security audits and updates
- Timely deletion of unnecessary or outdated data
DATA RETENTION
We retain data only as long as necessary:
- Progress data is deleted when a user profile is removed
- Emails or support messages are stored no longer than 90 days
Secure deletion methods are used to ensure permanent removal.
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your information
- Restrict or object to data processing
- Withdraw consent at any time
- File a complaint with a data protection authority
You may exercise these rights by contacting us at the address below.
INTERNATIONAL TRANSFER
Your data may be processed or stored in countries outside your own. We ensure adequate data protection regardless of location and follow international transfer rules, such as Standard Contractual Clauses (SCCs) when applicable.
CHANGES TO THIS POLICY
We may update this policy from time to time. Any significant changes will be posted within the app or on our website with an updated revision date.
CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Asemli Technology
Email: info@asemli.com
Address: Bahçelievler Mah. Ankara Üni. Teknokent, Bahçelievler, 319. Sk. No: 35, 06830 Gölbaşı/Ankara